We’re sorry to hear that your item has arrived damaged.
If your item was damaged when you received it, please contact us within 48 hours of delivery.
To help us investigate your claim, please provide:
Your order number
Clear photos showing the damage to the item
A photo of the packaging, including any visible damage
The product serial number
Once we receive your information, our Customer Support team will review your case and advise you on the next steps.
Please note that we may be unable to process your claim if the requested information is not provided.