Understanding Fridge Noise Levels and How to Reduce Them

This fridge model has a rated noise level of 38 decibels (dB), which is considered normal for a fridge of this type.

For an accurate comparison with the stated noise rating, sound levels should generally be measured from approximately 1 metre away and at a height of 1 metre.

Identifying the Source of the Noise

Before deciding whether the fridge is operating unusually loudly, it is important to identify where the sound is coming from.

Check whether the noise appears to be coming from:

• The compressor

• The rear of the fridge

• The drip tray

• The shelves

• Bottles, cans, or other items inside the fridge

• The surface beneath the fridge

The compressor will switch on and off as required to maintain the selected temperature. How frequently it operates can vary depending on the room temperature, ventilation around the appliance, how often the door is opened, and the thermostat setting.

It is also normal for the compressor to produce additional sounds when starting up or shutting down. These may include humming, clicking, bubbling, or brief vibration noises.

Check the Fridge Has Adequate Ventilation

Insufficient ventilation can cause the compressor to run for longer periods, which may make the fridge appear noisier.

Ensure there is enough space around the appliance for heat to escape and that the ventilation areas are not blocked.

Always follow the clearance recommendations provided in the product manual.

Fridge Noise Troubleshooting Checklist

The following checks may help identify and reduce the noise:

1. Locate the precise source of the sound
   Listen carefully to determine whether the noise is coming from the compressor, shelves, drip tray, or another part of the appliance.

2. Take a decibel reading
   Where possible, measure the sound level from approximately 1 metre away and at a height of 1 metre.

3. Make sure the fridge is level
   An uneven fridge may vibrate or produce additional noise while the compressor is operating. Adjust the feet where necessary.

4. Check the drip tray
   Inspect the drip tray located at the rear of the fridge above the compressor. Make sure it is securely fitted and is not loose or rattling.

5. Check the shelves
   Confirm that all shelves are correctly positioned and fully supported.

6. Check the contents of the fridge
   Bottles, cans, and other items may vibrate against each other or against the interior walls. Reposition them and leave a small gap between items.

7. Check the surface beneath the fridge
   The appliance should be placed on a flat, stable, and sturdy surface.

Flooring and Vibration

Hard flooring surfaces such as tiles, hardwood, or laminate can sometimes amplify normal operating vibrations.

This can make the fridge sound louder than it would on a softer or more vibration-resistant surface.

Where appropriate, try repositioning the fridge or placing a suitable anti-vibration mat beneath it. Do not use any material that could make the appliance unstable or restrict ventilation.

When to Contact Support

Contact us if:

• The measured noise level is significantly higher than the stated rating.

• The fridge produces persistent grinding, scraping, knocking, or unusually loud rattling sounds.

• The appliance is not cooling correctly.

• The compressor appears to run continuously despite adequate ventilation and normal room temperatures.

Providing a short video or audio recording of the noise, along with details of when it occurs, can help the support team identify the likely cause.