If your product appears to be missing a part or accessory, please check the appliance and all packaging carefully before contacting us.

Where Should I Check?

Some accessories may be packed separately or secured inside the appliance for transport. Please check:

• Inside the appliance, including shelves, drawers and compartments

• Inside any cardboard inserts or protective packaging

• Underneath or behind the appliance

• Inside accessory bags or smaller boxes within the main carton

Please also check the product manual to confirm which accessories are supplied with your specific model.

What If a Part Is Definitely Missing?

If you have checked everything and believe a supplied part or accessory is missing, please contact our Customer Support team with:

• Your order number

• Product model

• Details of the missing part

• A clear photo of the product and the accessories you received

We will check what should have been included with your model and arrange the appropriate solution where required.

Important: Not every accessory shown in promotional images or compatible with the product is necessarily included as standard. Please refer to the product listing or manual for the supplied contents.