Delivery timeframes are estimates and may vary depending on the product type, delivery location, and time of order. If you've already placed an order, please refer to your shipping confirmation email for your specific delivery timeframe and tracking link.
Delivery Options & Timeframes
Free Standard Delivery
Available on most items within mainland UK
Estimated delivery: DPD 1–2 working days; Evri 1–3 working days (excluding weekends and public holidays)
Orders must be placed before 2pm for same-day dispatch
Expedited Next Working Day Delivery
Available for £4.95
Orders placed Monday to Friday before 3:30pm will be dispatched the same day for next working day delivery
Important:
Orders placed after 3:30pm on Friday, or during the weekend, will be dispatched on Monday
We do not deliver on weekends unless Saturday delivery has been selected
Saturday Delivery (Mainland UK Only)
Available on most items
Additional charge: £9.95
For more information please refer to our Do You Deliver on Saturdays? article
Oversized & Freight Deliveries
Items weighing over 31kg are delivered by Furdeco 2-Person Arranged Home Delivery. Estimated delivery: 2–5 working days. Furdeco will contact you by text message, using the mobile number provided at checkout, to arrange a delivery date and will give you a 3-hour pre-booked window. Delivery is to a ground-floor room of your choice (not kerbside pallet freight). Please make sure a valid mobile number is provided at checkout to avoid delivery delays.
Small Accessories
Lightweight accessories and smaller items are shipped via Royal Mail standard delivery
Delivery times may vary depending on location
Remote Area Deliveries
For certain remote locations, delivery times may differ.
Standard Delivery
Estimated delivery: DPD 1–2 working days; Evri 1–3 working days (remote areas may take longer)
Orders must be placed before 2pm for dispatch
Expedited Two Working Day Delivery
Available for £4.95 per item
Orders must be placed before 3:30pm
Channel Islands & Isle of Man
Delivery options for the Channel Islands and Isle of Man are different from our standard remote area deliveries.
For more information about availability and how to order, please see our Do You Deliver to the Channel Islands or Isle of Man? article.
ADDITIONAL NOTES:
You will receive an order confirmation email once your order has been placed.
Once your order has been dispatched, you will receive a second email containing your tracking information so you can follow your delivery.
Please check your junk or spam folder if you cannot find these emails.
Delivery times may vary slightly during busy periods, sales events or holidays.
If your order arrives damaged, please contact us within 48 hours of delivery so we can assist you
If your order has not arrived within the expected delivery timeframe, please contact our Customer Support team via our contact form or live chat, and we will investigate this for you