The delivery options available depend on the shipping method selected at checkout. The estimated delivery timeframe will be displayed before you complete your order.

Orders placed before the relevant daily carrier cut-off time will generally be dispatched according to the delivery service selected. Orders placed after the cut-off will normally be processed on the next applicable dispatch day.

Larger Items – Furdeco Freight Delivery

Larger appliances that require a specialist freight service are delivered by Furdeco. Furdeco will contact you in advance to arrange your delivery. Once booked, they will also provide a 3-hour delivery window, normally the day before delivery.

Please make sure you provide a correct mobile telephone number when placing your order, as Furdeco may contact you by SMS or telephone regarding your delivery. If the proposed date is unsuitable, Furdeco allows the delivery to be rebooked. (Furdeco 2-Person Home Delivery)

DPD Deliveries

For items shipped with DPD, we recommend downloading the DPD app. This provides tracking and, where available for your particular delivery, additional delivery management options.

The delivery timeframe shown at checkout should be used as your initial guide.

Evri – Smaller Items, Parts & Accessories

Smaller items, replacement parts and accessories may be shipped with Evri.

These services have an estimated delivery timeframe rather than allowing you to select a guaranteed delivery day at checkout. Once Evri has your parcel, tracking will provide updates and an estimated delivery window. Depending on the service used, you may also be able to divert the parcel to a safe place, neighbour, ParcelShop or Locker. (Evri)

Please Note

Delivery dates and times are estimates unless specifically stated otherwise. Carrier delays, weekends, bank holidays, your location and the time your order is placed can affect the final delivery date.

For the most accurate information, please check the delivery method and estimated timeframe shown at checkout and ensure your email address and mobile number are correct so the carrier can send you delivery updates.