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Spare parts

Updated 29 September 2026
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We supply genuine spare parts for our products, including shelves, hinges and other components.

Spare parts are available on our Spare Parts page.

If you can’t find what you’re looking for, please contact our Customer Support team via our contact form or live chat, and we’ll be happy to help.


What spare parts can I buy online?

A selection of commonly requested spare parts can be purchased directly from our Spare Parts page, including:

  • Replacement shelves

  • Power adaptors and cables

  • Keys

Availability varies by product and model, so please check the product description for compatibility before ordering.


What if the spare part I need isn't available online?

Some spare parts, including door seals, hinges and drip trays, may not be listed for direct purchase online.

Please contact our Customer Support team via our contact form or live chat with your product model and the part you require.

Our team will check compatibility and availability and advise you on the next steps.


How do I know which spare part fits my model?

Spare parts can vary between models, so it is important to check compatibility before ordering.

Your product model can usually be found on the rating label located on the unit.

If you're unsure which part you need, please contact our Customer Support team via our contact form or live chat with your model details. If possible, include a photo of the part you need to replace.


Important information

  • Spare part availability varies by product and model.

  • Always check compatibility before ordering.

  • If you cannot find the part you need online, please contact us and we'll be happy to help.

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